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To allow Ellesmere College IT staff remote access to your device, please follow the following instructions.
Please make sure that if you already have a copy of Teamviewer running then either exit it by right clicking the icon in the tray on Windows devices and "Exit Teamviewer" or provide the access details directly to IT
For Windows Devices
1. Click HERE or the Teamviewer icon and download TeamviewerQS.exe
2. Run the program
3. Accept the Disclaimer to allow the IT Department remote access
4. Enter your name
5. Leave the program open to allow remote access
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